Shipping Policy

Piscari-fly ships worldwide from Kilkenny, Ireland (European Union) using Standard or Registered Mail. You choose. Products are safely packed and shipped in a padded envelope. Boxes are used where necessary. If you choose to use Standard Post we cannot guarantee when or if you receive the package. In order for guaranteed delivery you must choose Registered Mail.
Estimated Mail shipping times:

• Envelopes shipped to the EU normally take from 4 to 7 working days to arrive.
• Envelopes shipped to the US and the rest of the world normally take from 10-14 working days to arrive. It can take a bit longer for the parcel to reach Australia, Japan, Dubai etc.
  

We're not making money on shipping charges.

Please do not hesitate to contact me if you are concerned about the item that is taking too long to arrive.


Returns Policy 

Piscari-fly stands behind the quality of everything we sell and hope you’re happy with your products. 
If you’re unsatisfied with products you purchased from our online store, you can return your item(s) as follows:

• Items purchased online must be returned to our business address within 14 days of purchase.
• You must have an original receipt or packing slip to complete your return.
• Items must be unused.
• Some Custom products are final and are not eligible for returns, exchanges, changes or alterations.
• We don't refund shipping expenses and you could be liable for 15% restocking charges.